GDPR Compliance Statement

Effective Date: January 1, 2026

1. Our Commitment to GDPR Compliance

grand-verse is committed to protecting the personal data of individuals in accordance with the General Data Protection Regulation (GDPR). This statement outlines how we comply with GDPR requirements when processing personal data.

2. Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. Our lawful bases include:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

3. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

3.1 Right to Access

You have the right to request access to your personal data and receive information about how we process it.

3.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

3.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances.

3.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances.

3.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

3.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

3.7 Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant effects.

4. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month.

When making a request, please provide:

• Your full name and contact information
• Details of the specific right you wish to exercise
• Any relevant information to help us locate your data

5. Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Pseudonymization and encryption of personal data
• Ensuring ongoing confidentiality, integrity, availability, and resilience of processing systems
• Regular testing and evaluation of security measures
• Staff training on data protection

6. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

7. International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules
• Transfers to countries with adequacy decisions

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Third-Party Processors

When we engage third-party processors, we ensure they provide sufficient guarantees regarding compliance with GDPR. We enter into data processing agreements with all processors.

10. Children's Data

We do not knowingly process personal data of children under 16 years of age without parental consent.

11. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

12. Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, please contact:

Data Protection Officer
grand-verse
Level 14, 287 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

13. Updates to This Statement

We may update this GDPR Compliance Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes.